Business & Residential IT Services
Serving Arizona for over 25 years
Virus, Adware, & Malware Removal
Virus, Adware and Malware removal from your computer can be challenging for a business or home user.
We will remove the infections without deleting your data. Many big box companies try quickly to remove the infection and if they are unable they will reformat your hard drive and reinstall your operating system.
We believe that the data should never be wiped. If the operating system is permanently damaged we will do everything to protect your data. We offer the ability to back up the data to our servers before low level formatting the drive, to eliminate all infections, or we will install a new drive at your direction, restore your operating system, and then restore your data via your drive. We often install the clean drive in the system as a data drive to easy backup and recovery in the future.
Wi-Fi / Network Setup & Troubleshooting
We set up, troubleshoot, install, and diagnose wi-fi and lan (wired) networks for business and residential customers.
We can be brought in to diagnose problems, recommend upgrades, suggest ways to secure your network, and trouble shoot connectivity issues.
As more and more devices are connecting to networks there is sometimes a need to upgrade the equipment to better serve the new devices.
Technology Consulting / Training
Not a technical person but would like to get answer to your technology questions? Let us help, we offer coaching and consulting on technology for people who want to have a source to go to to get their questions answered.
Whether you have a company or need advice on new home technology, we can help!
Data Migration & Recovery
We set up, troubleshoot, install, and diagnose wi-fi and lan (wired) networks for business and residential customers.
We can be brought in to diagnose problems, recommend upgrades, suggest ways to secure your network, and trouble shoot connectivity issues.
As more and more devices are connecting to networks there is sometimes a need to upgrade the equipment to better serve the new devices.
Domains & Email Addresses
Have a domain and need a matching email address or need both, we are here to help.
Give your business a professional digital brand with a professional domain and email address. If you need a website too, we offer those as well.
We can also help if you’d like your personal domain or a domain for your family with an easy to maintain blog powered by WordPress.
Websites, Blogs, & Ecommerce
If you’re looking for websites, we can help. Whether you need help evaluating a technology for your business website or just want us to set your site up for you.
We can help with Ecommerce websites (Magento, WooCommerce, & more), personal and family websites, personal or business blogs, and more.
Contact us if you’re in need of a website for your business, church, school, family, or any thing else, we are always here to help and answer questions.
Computer / Laptop Repairs & Upgrades
Whether you have a branded computer system (Dell, HP, Acer, etc) or a home built “white box” system we’ll diagnose and recommend repairs.
We believe you should know the cost up front and agree to them before any work begins. If we can’t repair your system, for any reason, you won’t pay for our labor just any hardware you may have needed or wanted.
If you’re running out of disk space, need more memory, or any other upgrade we’ll be happy to help advise and complete any work you desire.
We can also advise you on when it may be time to consider a new computer and make recommendations on systems you can buy. We’ll then help transfer all your data and get your new computer connected to your network.
Computer Tune-Up
Is your computer or laptop running slow? Does it take forever to load up?
We can help tune your computer system by removing unneeded start-up applications, removing unnecessary “bloat ware”, installing ad-blocking, and more.
It’s a tune-up for your computer. We’ll go though all aspects of your computer and optimize settings. We’ll clean old temporary files, free up disk space, and more.
Secure Data Wipe
Before you donate or sell your phone, computer, or other device let us secure wipe your data to protect your privacy and identity.
We’ll perform a department of defense level wipe of your data so that you can feel secure selling or giving away your device.
Let us help protect your privacy!
A PROFESSIONAL SERVICE PROVIDER AT YOUR CALL
THESE ARE A FEW OF OUR POPULAR SERVICES
30 for 30
30 Minutes of the Technician's Time for any Services or Questions!
Virus
Removal
On-site diagnosis and removal of viruses.
1.5 hours
Removal of viruses, installation of antivirus software/updates to existing, setup of automatic software updates, and a review of potential causes and preventative steps. This is for up to 1.5 hours of service.
Malware
Removal
On-site consultation and pick-up.
Due to the nature of many malware, rootkit, and other infections, we may recommend that we take your computer to our facility for cleaning. The infection is usually extensive and will require intensive scanning and troubleshooting by a technician. Often times, many settings have to be restored and the computer needs to be stressed to verify removal.
Computer
Tune-Up
On-site computer tune-up.
If your computer is running slow or takes a long time to boot, we can help tune-up your system. It’s like a tune-up for your car, but for your computer! We’ll clean temporary files, remove unnecessary applications, and get your computer running faster.
Wireless Home Networking
On-site setup / diagnosis of wireless network.
Got a new wireless router or is yours acting up? We’ll set up and configure the router to insure the best security features are configured, minimize interference from neighbors, and help set up any devices that are available. This is for labor only and does not include any hardware.
Printer Setup
Wireless/Wired
Setup of printer on your network.
Setup of a wired / wireless printer on your computer and network. If multiple computers need access, we’ll verify they can all print to the printer. Depending on the capabilities of the printer, it’s possible that your iPad, iPhone, or Android device can also be configured to print. This is not guaranteed and is limited by the capabilities of all hardware.
New Computer
Setup
On-site setup of your new computer.
We’ll setup your new computer, remove bloatware, update settings and software, and connect it to your computer. Data transfers can be done, but must be quoted on-site as all situations are different. Our technicians will gladly give you a quote after evaluating your situation.
Consulting
Hourly Rate
Technology consulting, training, and more.
Do you have technical questions, planning a remodel, wanting to learn about technology, need training, or more? We are here to help. Our technology consultants can answer most of your questions and save you time and money! All of our time is billed in 15 minute increments for your convenience.
Data Recovery
or Backup
We offer data recovery and backup services.
Data recovery and backup services are variable in nature. Have one of our technicians or consultants come out and discuss your needs. All prices will be quoted and you’ll know the cost before any work begins.
SOME ANSWERS TO POPULAR QUESTIONS
What areas do you service?
Our primary service area includes:
Casa Grande, Coolidge, San Tan Valley, Florence, Arizona City, and Eloy
We will gladly service outside of this service area with an agreed-upon mileage surcharge.
We also help many customers remotely by connecting your your office or home via the Internet.
Do you offer any guarantee?
If we agree to repair your equipment, then you have our guarantee that we will fix the problem or you pay nothing for any labor charges. However, you will still be responsible for the initial on-site diagnosis and any hardware that may have been ordered and that cannot be returned.
Do you offer a warranty on hardware?
All hardware warranties are those provided by the manufactures. We do not guarantee hardware that is purchased, only our labor for the repair.
How do I know if I have malware, adware, or a virus?
It often becomes very apparent when a computer becomes infected with malware, adware, or virus because the computer will start redirecting to different website, pop-ups will start occurring, the computer won’t allow you to access Internet websites, and more.
If you suspect you have a problem, please give us a call. We’ll be happy to help get your system back up and running!
How quickly do you usually come out to service?
If you submit a service request online, and it’s not an emergency, we will contact you within one business day to schedule an appointment. Availability is based on the schedule of available technicians, but typically is no more than 24-48 hours.
Do you offer emergency service?
We do offer emergency same day service, if there is availability, for an extra fee. Please indicate that it is an emergency when requesting service online or when calling our toll free number. We will contact you as soon as we have a technician available.